英国商科作业代写 实践经理
Keywords:英国商科作业代写 实践经理
实践经理的角色可以带来日常的挑战,包括与各种各样的员工和个人打交道;这需要我使用戈尔曼等人所描述的所有六种情感领导风格。我在实践中做出的决定可能会被合作伙伴的决定所取代,这可能会影响我和其他员工的情绪。很明显,在过去的几年里,我们的实践管理员已经失去了她的工作动机和工作角色和责任意识,这导致了业绩的下降和错误的增加。这名员工在这家公司工作了二十多年,深受合伙人的尊敬。几个月来,情况越来越糟,我承担了她的一些工作职责,以确保服务仍然顺利运行,这对我的工作量产生了负面影响。我与合作伙伴讨论了这个问题,得到的反应有好有坏。普遍的共识是,他们不想让她失望,我们需要谨慎行事。除了我自己的挫折感,我还要应对行政团队的挫折感,他们的工作量受到了她的错误的影响。我和合伙人讨论了这件事,并解释说,虽然我知道他们不想让这名员工失望,但她的行为对整个团队产生了负面影响,员工士气特别低落。制定了一项计划,以一种平静、不具挑战性的方式向工作人员提供更多的支持。定期监督,以确保她感到支持和领域,我们可以改善过程,并试图提高她的工作满意度,从而提高工作绩效。在这个过程中,我确保其他团队成员也得到了支持,并确保适当地管理任何额外的工作量,以避免团队之间进一步的敌意。为了提高士气和改善团队内部的关系,我们安排了一个员工之夜,让员工一起放松,远离练习的压力。
英国商科作业代写 实践经理
The role of practice manager can bring its challenges daily and involves working with a wide range of staff and personalities; it requires me to use all the six emotional styles of leadership described by Goleman et al at one time or another. Decisions I make in the practice may be superseded by a partnership decision and this can affect both my emotions and that of the rest of the staff. It has become clear over the last few years that our practice administrator has lost her motivation and sense of job role and responsibilities which has led to a drop in performance and an increase in mistakes. The member of staff has worked at the practice for over twenty years and is held in high esteem by the partners. The situation had progressively got worse over several months and I had taken on some of her job roles to ensure the service still ran smoothly which had negatively impacted my workload. I discussed the issue with the partners and was met with a mixed response. The general consensus being they did not want to upset her and we needed to tread carefully. Alongside my own frustrations I was also dealing with the frustration of the administrative team who were having their workload affected by her mistakes. I discussed this with the partners and explained that although I understood they did not want to upset this member of staff her actions were having a negative effect on the whole team and staff morale was particularly low. A plan was put into place to offer more support to the member of staff in a calm, unchallenging manner. Regular supervision was put in place to ensure she felt supported and areas where we could improve processes were looked at to try and improve her job satisfaction thus improving work performance. During the process I ensured the other team members were also supported and ensured any extra workload was managed appropriately to avoid further animosity amongst the team. To boost morale and to improve relationships within the team we arrange a staff night out to enable to the staff to relax together away from the pressures of the practice.
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